Welcome to our GP Website, we hope you find it useful!

If you have any comments, or suggestions for improvements or items to be included, please contact the Practice Manager, use the Send us Feedback form, or send an email.

 

 


Contemplation garden

 

The patient participation group (PPG) were proud to unveil the new contemplation garden on the 16/6/19. The garden was developed using donations obtained from the cake and coffee morning in November 2019. Please click here for more details.

 

 


Ear Wax and Syringing

 

Please click here for our leaflet regarding how the surgery can help you treat ear wax.

 

 


YOUR DATA MATTERS TO THE NHS 2018

 

The NHS may use your confidential patient information for research and planning. Please click here for more information: “Your Data matters to the NHS leaflet”.

Please take attention to read this leaflet as it details how the NHS utilises your confidential patient information. If you decide to opt out of sharing your confidential patient information for research and planning, then you need to visit www.nhs.uk/your-nhs-data-matters and follow the instructions.

 

Please note that this decision does not affect your care and treatment in any way.

 


Upgrade to Surgery telephone system

 

Quantock Vale surgery has installed a new telephone system to help patients contact the appropriate person to help with their enquiries. This will be in the form of a telephone menu system. Please click here for more information. 

 


The telephone prescription line times will be changing from 4th June 2018

 

The telephone prescription line currently runs from 10am to 12 noon and 2pm to 4pm. From Monday 4th of June, the prescription line will be open from 9.30 am to 12 noon only. The morning session has been extended but there will be no afternoon service. This is in response to patient feedback and also the successful uptake of the online patient access system (which allows patient to put in their repeat medication requests in 24 hours a day). We recommend patients to use this service when possible. Please click on the link on the main webpage for registration details.

 


PPG fundraising cake and coffee morning 2017

 

 

A big thank you to all the staff, patients and members of the PPG who were involved with the fundraising coffee and cake morning on the 14th October 2017. We are glad to announce that the PPG raised £531.93 which has been presented to the surgery to help purchase a wheelchair and it's maintenance. Click here for more information and pictures.

 

 


Care Quality Commission report 2015

 

The CQC have issued their report following their visit on the 9/6/2015. The practice is pleased to announce that the CQC have given a "Good" overall rating for the services that we provide. Please click here or on the tab on left hand side labelled the care quality commision for the full report.

 


Smoke Free Life Somerset

 

Smoke free life somerset is the new and free local service to help patients quit smoking. Please ring 01823 356222 or click here to visit their website for more information.

 


Bank holiday GP surgery closures 2019

The GP surgery is closed on all UK bank holidays.

 

Please contact the out of hours service NHS 111 (ring 111) if you need medical help.

 

 

New years day: Tuesday 1st January 2019

Good friday: Friday 19th April 2019

Easter Monday: Monday 22nd April 2019

Early May bank holiday: Monday 6th May 2019

Spring bank holiday: Monday 27th May 2019

Summer bank holiday: Monday 26th August 2019

Christmas day Wednesday 25th December 2019 

Boxing day: Thursday 26th December 2019

 

 

 


 

How information about you helps us to provide better care.


Information about you and the care you receive is shared in a secure system by healthcare staff to support your treatment and care.

It is important that the NHS can use this information to plan and improve services for all patients. Information from all the different places where you receive care, such as your GP, hospital and community service, will be linked to provide a full picture. This will give a comparison of the care you received in one area against the care you received in another, to show what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure the best care possible is provided for everyone.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff.

Further information is contained in the leaflet “How information about you helps us to provide better care” and the Frequently Asked Questions document.

 

 



Calling All Carers


We would like to offer our carers any help that is available. So that we know you are a carer, please register at the surgery. Ask at reception for the leaflet/registration form "Information and Support for Carers".

 

If you are a Carer aged 40 - 74, you may be eligible for a free NHS Health Check.

If you are a carer of any age, you are entitled to a free NHS flu vaccination. 

For more details, please visit the Carers' Page.

 

 


 

Medicine Wastage

 

Did you know that medicines wasted cost the NHS £3 million in Somerset alone each year?

Imagine that figure across the country! It could be £Billions!

What can you do to reduce waste?

  • Only order what you need
  • Check what you have at home before ordering
  • If you don’t need the medicine-don’t order it
  • If you go into hospital, take your medicines with you
  • THINK BEFORE YOU ORDER

For more information on the waste campaign visit

www.medicinewaste.com

 


 

Free NHS Health Checks

 

These are intended to assess the risk of developing heart disease, stroke, kidney disease or diabetes. These will made available to patients aged 40 - 74 who do not have pre existing disease. They will be offered every five years. The screening clinics will be run by our practice nurse Sue. We particularly welcome Carers to have an NHS Health Check but if you would like more information on the service, please contact the surgery.