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Quantock Vale Surgery

Quantock Vale Surgery

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Welcome to

Quantock Vale Surgery

Dr Sewell, Piotrowski & Yick

 

Mount Street
Bishops Lydeard 
Taunton 
Somerset 
TA4 3LH 

Tel: 01823 432361 
Fax: 01823 433864

 

 

2018 Flu clinics

 

Please click here for details about the 2018 flu clinics.

 

 

THE ONLINE REPEAT PRESCRIPTION SERVICE HAS CHANGED

 

 patient access icon

 

The original method required patients to input their medications requests manually via this website. In the interest of safety we no longer provide this method. Instead we are encouraging all of our patients to register for “patient access" (powered by EMIS) which is a safer method to order your repeat prescriptions as once registered, it automatically lists your available repeat prescriptions. This service also allows patients to book certain appointments online.

 

To register for the service please download and complete a patient access registration form (click here for word document) (click here for pdf) and bring this along with either your passport or driving licence as a proof of identification. The application will be processed and can take up to 1 to 2 weeks. You will be contacted via email (from EMIS - our computer software) once the registration process is complete. Please click on the orange patient access logo on the bottom of the screen if you wish to use the service or click on the left hand tab to find out more about the service.

 

UPDATE JUNE 2018: Due to the update of the new patient access website, there has been some confusion about the new "nominate pharmacy" option. If you would like the attached pharmacy/dispensary to continue to issue your medication then you DO NOT need to make a selection (click "not now" when prompted). The surgery currently does not participate in the electronic prescribing system (EPS). If you would like you prescriptions sent to an alternative pharmacy and haven't already informed us of this, then please speak to one of the reception staff. 

 

IMPROVED ACCESS: EVENING & WEEKEND GP SERVICES IN TAUNTON, WELLINGTON & WIVELISCOMBE AREA FROM 1ST JULY 2017

 

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster (click here).


Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.


To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Please click here for further information. 


FRIENDS AND FAMILY TEST

Click here if you would like to complete our online friends and family test.


 

 NAMED GP FOR ALL PATIENTS

Since April 2015, practices have been required to provide all of their patients with a named GP who will have overall responsibility for the care and support that the surgery provides to them. (For the avoidance of doubt, this does not prevent you from seeing any GP in the practice). We are aware that many patients already know who their named GP is as a result of procedures that we have put in place but if you do not know who it is and would like to, and/or wish to discuss this matter further, please contact us on 01823 432361 or email: reception@quantockvalesurgery.nhs.uk and a member of staff will be happy to assist you.


 

 NHS HEALTH CHECKS

  

These are intended to assess the risk of developing heart disease, stroke, kidney disease or diabetes. These checks are available to patients aged 40 - 74 who do not have any of the aforementioned pre existing diseases. They will be offered every five years. We particularly welcome Carers to have an NHS Health Check. The screening clinics will be run by our practice nurse Sue. Please ask at reception for further details and click here to be redirected to the official NHS webpage.  

 



Outside Surgery Hours

 

If it is crucial or life-threatening, dial 999 and ask for an ambulance

 

NHS 111


For medical information and advice 24 hours a day, please call the NHS 111 Service on: 111.

 

 

 

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