Quantock Vale Surgery
Dr Sewell, Piotrowski & Yick
Tel: 01823 432361
Fax: 01823 433864
The online repeat prescription service is changing from 1st August 2017
Currently the surgery website provides 2 ways in which patients can order their repeat prescriptions. The older and original method requires patients to input their medications requests manually. This is accessed via the capsule icon at the bottom of the webpage. In the interest of safety we will no longer provide this method from 1st August 2017. Instead we are encouraging all of our patients to register for “patient access" (powered by EMIS) which is a safer method to order your repeat prescriptions as once registered, it automatically lists your available repeat prescriptions. This service also allows patients to book certain appointments online.
To register for the service please download and complete a patient access registration form (click here for word document) (click here for pdf) and bring this along with either your passport or driving licence as a proof of identification. The application will be processed and can take up to 1 to 2 weeks. You will be contacted via email (from EMIS - our computer software) once the registration process is complete. Please click on the orange patient access logo on the bottom of the screen if you wish to use the service or click on the left hand tab to find out more about the service.
FRIENDS AND FAMILY TEST
NAMED GP FOR ALL PATIENTS
Since April 2015, practices have been required to provide all of their patients with a named GP who will have overall responsibility for the care and support that the surgery provides to them. (For the avoidance of doubt, this does not prevent you from seeing any GP in the practice). We are aware that many patients already know who their named GP is as a result of procedures that we have put in place but if you do not know who it is and would like to, and/or wish to discuss this matter further, please contact us on 01823 432361 or email: firstname.lastname@example.org and a member of staff will be happy to assist you.
NHS HEALTH CHECKS
These are intended to assess the risk of developing heart disease, stroke, kidney disease or diabetes. These checks are available to patients aged 40 - 74 who do not have any of the aforementioned pre existing diseases. They will be offered every five years. We particularly welcome Carers to have an NHS Health Check. The screening clinics will be run by our new practice nurse Sue. Please ask at reception for further details and click here to be redirected to the official NHS webpage.
Outside Surgery Hours
If it is crucial or life-threatening, dial 999 and ask for an ambulance
For medical information and advice 24 hours a day, please call the NHS 111 Service on: 111.