Quantock Vale Surgery
Dr Sewell, Piotrowski & Yick
Tel: 01823 432361
Fax: 01823 433864
FRIENDS AND FAMILY TEST
From 1st December 2014 it is a contractual requirement that all GP practices implement the NHS Friends and Family Test (FFT). The precise wording of the first question has been set by the Government and is intended to give patients the opportunity to provide feedback on their experience at the practice. Practices must submit data on the results to NHS England.
How information about you help us to provide better care
Information about you and the care you receive is shared in a secure system by healthcare staff to support your treatment and care.
It is important that the NHS can use this information to plan and improve services for all patients. Information from all the different places where you receive care, such as your GP, hospital and community service, will be linked to provide a full picture. This will give a comparison of the care you received in one area against the care you received in another, to show what has worked best. This is the care.data programme.
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure the best care possible is provided for everyone.
You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff.
Further information is contained in the leaflet “How information about you helps us to provide better care” and the Frequently Asked Questions document.
If you wish to download the opt out form please click here and return it to reception.
Outside Surgery Hours
If it is crucial or life-threatening, dial 999 and ask for an ambulance
For medical information and advice 24 hours a day, please call the NHS 111 Service on: 111.