With Patient Access, you can now view, book and cancel appointments at your local GP surgery from home, work or on the move — wherever you can connect to the internet. What is more, because Patient Access is a 24 hour online service you can do this in your own time, day or night.
Update April 2020 – online appointment functionality is suspended due to the coronavirus pandemic
Plus, Patient Access is not just for booking GP appointments, you can also:
Order repeat prescriptions.
View part of your medical records (current repeat medications and documented allergies).
(if you want more detailed access to your online medical record then please speak to the receptionist who will arrange a routine appointment for you to discuss matters further with Dr Yick.)
Due to the coronavirus pandemic, please email this form back to he GP surgery and telephone the GP surgery to arrange verification of your identity via a video consultation. You will need a valid form of identification such as a passport or driving licence. The application will then be processed and can take up to 1 to 2 weeks.
Once the registration process is completed, the practice will provide you with an access code. This will be emailed to you (via EMIS our computer software). Once you have the access codes, you can register here. On this website, click on the register button. Click yes to having received a letter from your surgery (this is the email) and you will be then prompted to complete the information which is within the email that you should have received. Follow the instructions and this completes the registration process. You must be 16 and over to register.
Is my information secure?
All information that is sent to your surgery via Patient Access is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.