From 1st December 2014 it is a contractual requirement that all GP practices implement the NHS Friends and Family Test (FFT). The precise wording of the first question has been set by the Government and is intended to give patients the opportunity to provide feedback on their experience at the practice. Practices must submit data on the results to NHS England.
Should you have any suggestions to improve how the Practice operates or manages its services, please complete a Friends and Family Test feedback form.