We would be very pleased to receive your views or suggestions on both the services we provide and Quantock Vale Surgery in general. If you would like to write to us with these comments, please address them to the practice manager and she will pass them on to the doctor or member of staff concerned.
email your feedback to:
somcg.reception-quantockvale@nhs.net
Please do not use this email for any clinical concerns about your health. Please contact the surgery via the telephone if you are unwell.
COMPLAINTS
We have our own in-house complaints procedure and, if you wish to make a complaint, please phone or write to our practice manager who will take full details of your complaint and decide how best to deal with the problem. We will try to address your concerns fully, provide you with an explanation and discuss any action that may be needed. If you would like further information, please collect a copy of our “Comment and Complaint Procedure” leaflet from Reception.